Due to French COVID-19 cargo restrictions, we're currently experiencing shipping delays. Thank you for your patience.

FAQs

How long does delivery take?

Due to French COVID-19 cargo restrictions, we're currently experiencing shipping delays. Once your order has been fulfilled, delivery will take at least 7 - 10 days. Thank you for your understanding.

 

Are your products eco-friendly?

We print our designs on Stanley/Stella products, who work closely with their suppliers to source only the best raw materials, grown or produced in ways that do not harm people, animals or the environment. You can read more about their sustainability practices here.

Most of our packaging materials are either recyclable or biodegradable.

Our products are made-to-order in France to reduce wastage. All of our garments are unisex unless stated otherwise.

 

What is your Return's Policy?

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We can only accept refunds for items that are damaged or faulty on delivery.

Please note: As we print each item to order, we cannot accept refunds or exchanges for orders that are the wrong size. We kindly ask that you view our size guide before purchasing.

 

Who can I contact about my order?

Please send all enquiries to info@livingthing.co.uk or contact us on Facebook.